Work Order System - eSERVICE
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Infor AMSI eSERVICE is a web-based Maintenance/Work Order System for
multifamily communities. With eSERVICE, owners and managers have
the ability to control the assignment and progression of work orders for one or
eSERVICE allows you to schedule, document and monitor preventive
maintenance online. You can also enter and track daily maintenance
activities, including status, and generate detailed, on-line reporting of work
order activity. eSERVICE is fully integrated with eSite, giving you
the ability to greatly improve operational efficiencies.
Work order entry Maintenance requests received directly
from residents are quickly entered, assigned to an employee and, with a few
quick keystrokes, are displayed as open work orders on-screen where they can
easily be monitored.
Work order assignment Work orders can be assigned to
individual employees at the time they are entered or at a later date, giving you
an opportunity to better manage your resources for the work at hand.
Work order entry Maintenance requests received
directly from residents or for property maintenance are quickly entered,
assigned to an employee and, with a few quick keystrokes, are displayed as open
work orders on-screen where they can easily be monitored.
Tracking open and closed work orders Work orders are easily
tracked on-line from the Todays Page. The system allows you to
filter for specific work orders based on property, status, priority and other
Modify and close work orders A few quick keystrokes allow
you to change essential data on any work order, assign or re-assign a work
order, change its status, correct a description, etc. Once created, these
work orders are yours to use.
Generate work order reports Reports can be generated for
online viewing or for printing and are customized based on your selection
criteria for each report.
Maintain work order history The system maintains unlimited